The LCD screen will begin to flicker, or the screen will be off.
While charging the device, the LCD backlight will be on, upon charging completion, the backlight will turn off.
How do I know the device needs to be charged?
The LCD screen will begin to flicker, or the screen will be off.
While charging the device, the LCD backlight will be on, upon charging completion, the backlight will turn off.
How long will the device last after a full charge?
Approximately 15 hours of usage.
Will the device automatically turn off?
The device can be shut off manually by pulling on both ends. The device will also automatically shut off after 15 seconds of idling.
How long does the device need to contact skin to complete the measurement?
Approximately 5 - 10 seconds.
Why does the screen read “00.0%” without any audible beeps?
The sensor may be dirty, please clean the sensor tip after each use with a soft cloth or tissue dipped in rubbing alcohol.
Why does the screen read “_ _ _” after scanning?
The sensor might not have enough contact with your skin for a reading. Please press the sensor tip firmly against your skin and measure again.
What reading should I expect for healthy skin?
The best moisture content level should be between 30 - 50%. While the best oil content level should be 15% or higher.
How do I know the skin scan is ready for another measurement after pressing the reset button?
You will hear 2 audible beeps after pressing the reset button and your device will be ready.
We can not express enough on how amazing this product is to our salons.
It is very sanitary because of its single-use packaging. The scents are incredibly soothing. It's fulfilling to our clients' expectations. Thank you again for providing this amazing product.
Tim Nguyen
Oklahoma, U.S.
The clients at our salon love the AromaSpa. The selection of scents is much better than the offerings of other brands.
Trendy Nails & Spa
Colorado, U.S.
My clients keep coming back to my store because of the great smell of your
products. The clients love it!
In addition, I always enjoy purchasing the products from the company because the sales representative is so sweet and passionate.
I'm happy to do business with this company, and it is good to know that you genuinely care for your clients.
TINA HUYỀN TRÂN TRẦN, REVE NAILS
Florida, U.S.
18-01 River Rd. Unit 2 USC
Fair Lawn, NJ 07410, United States
Toll-Free: 888-674-5983
Email: support@uscrystal.com
Mon-Thu 9:30am - 6pm
Fri 9:30am - 3:30pm EST
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