SMS Terms & Conditions

US Crystal SMS Terms & Conditions

Last updated: April 22, 2025.

Effective Date: April 22, 2025.

By opting in to receive SMS messages from US Crystal Inc. (“we”, “our”, or “us”), you agree to the following terms and conditions. These terms apply to all SMS communications sent by or on behalf of US Crystal Inc. to users who have opted in.

1. Program Description

US Crystal Inc. uses SMS messaging to provide updates, confirmations, promotional content, and customer service communication. These messages may include:

- Order confirmations and shipping updates

- Appointment reminders

- Promotional or marketing offers (only with your consent)

- Customer service responses

- Company announcements or alerts

2. Opt-In and Consent

By providing your mobile number and opting in, you consent to receive SMS messages from US Crystal Inc. Consent is not a condition of any purchase. You may opt in through:

- Signing up via our website

- Providing your number at checkout

- Texting a designated keyword to our number

- Other means where clear opt-in language is provided

3. Opt-Out and Support

You can opt out of SMS messages at any time by replying:

- “STOP” to unsubscribe from further messages

- “HELP” for assistance or more information

Once you opt out, you will no longer receive SMS messages unless you opt in again.

4. Message Frequency

Message frequency may vary depending on your interaction with us and the services you use. We aim to keep messages relevant and minimal.

5. Message & Data Rates

Message and data rates may apply depending on your wireless carrier and plan. US Crystal Inc. is not responsible for any charges from your mobile carrier related to SMS messages.

6. Carriers and Delivery

SMS message delivery may be subject to delays or failure due to carrier issues or limitations. We are not liable for any delayed or undelivered messages.

Supported carriers may include but are not limited to: AT&T, T-Mobile, Verizon Wireless, Sprint, and others.

7. Privacy

We respect your privacy. Please refer to our full Privacy Policy for details on how we collect, use, and protect your information. We do not sell or share your mobile number or personal data with third parties for their marketing purposes.

8. Contact Us

For any questions or concerns regarding these SMS Terms & Conditions, you can contact us at:

US Crystal Inc.

Email: support@uscrystal.com

Phone: 888-674-5983

Website: www.uscrystal.com-